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About TELUS

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2010 corporate priorities

Each year, we establish corporate priorities to further advance our proven strategy and deliver the future success of your company. In 2010, the corporate priorities are to:

  • Capitalize on the full potential of TELUS' leading wireless and wireline broadband networks
  • Enhance TELUS' position in the small and medium business market
  • Ensure TELUS delivers its future friendly brand promise to clients
  • Continue to improve TELUS' operational efficiency to effectively compete in the market and fund future growth
  • Increase TELUS team engagement and live our culture of personal responsibility and customer service
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Who we are

TELUS is a leading national telecommunications company in Canada, with $9.6 billion of annual revenue and 12 million customer connections including 6.5 million wireless subscribers, 4.0 million wireline network access lines, 1.2 million Internet subscribers and 170,000 TELUS TV® customers. TELUS provides a wide range of communications products and services including data, IP, voice, entertainment and video.

We give where we live

In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed $158 million to charitable and not-for-profit organizations and volunteered 3.1 million hours of service to local communities since 2000. Nine TELUS Community Boards from Victoria to Atlantic Canada lead our local philanthropic initiatives. TELUS was honoured to be named the most outstanding philanthropic corporation globally for 2010 by the Association of Fundraising Professionals, becoming the first Canadian company ever to receive this prestigious international recognition.

Our values

  • We embrace change and initiate opportunity
  • We have a passion for growth
  • We believe in spirited teamwork
  • We have the courage to innovate

TELUS' strategic intent

To unleash the power of the Internet to deliver the best solutions to Canadians at home, in the workplace and on the move.

Strategic imperatives

  • Building national capabilities across data, Internet protocol (IP), voice and wireless
  • Focusing relentlessly on growth markets of data, IP and wireless
  • Partnering, acquiring and divesting to accelerate the implementation of our strategy and focus our resources on core business
  • Providing integrated solutions that differentiate TELUS from our competitors
  • Investing in internal capabilities to build a high-performance culture and efficient operation
  • Going to market as one team, under a common brand, executing a single strategy
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TELUS wireless

We provide integrated digital wireless voice, data and internet services on our three nationwide wireless networks – 3G+ (HSPA+), 3G (CDMA) and TELUS Push to Talk® services with Mike® (iDEN).
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